Legal
Privacy Policy
What personal data is collected
We collect details you share with us via enquiries, bookings and correspondence — including your name, contact details and information about the property and service required.
How enquiry information is used
Enquiry information is used to respond to your request, prepare a quote and discuss suitable service options.
How booking information is used
Booking information is used to schedule and coordinate the agreed service and to communicate with you about it.
How payment information is handled
Payments are processed via reputable payment providers. We do not store full card details on our systems.
How long information is kept
Information is kept only as long as needed for the purposes described above and for legitimate business and legal requirements.
Client rights
You may request access to, correction of, or deletion of your personal information, subject to applicable law.
Cookies
If the website uses cookies, they are limited to essential and analytics purposes that help us understand how the site is used.
Third-party tools
We may use third-party tools for forms, analytics or payment processing. These providers handle data in line with their own privacy policies.
Contact details
Questions about this policy can be sent to info@hostandhavencare.co.uk.